Privacy Policy
Welcome to BK Supply Chain. This Privacy Policy describes how BK Supply Chain, located at 50 HILL STREET GLASTONBURY 06033 CT, collects, uses, and discloses information when you use our services, interact with us, or visit our online platform. We are committed to protecting your privacy and ensuring the security of your personal data.
Information We Collect
We collect various types of information to provide and improve our logistics and supply chain services to you.
- Personal Identification Information: This includes your name, company name, postal address, email address, phone number, and other contact details you provide when engaging with our services, requesting quotes, or communicating with us.
- Logistics and Transactional Data: Information related to your supply chain operations, shipments, tracking numbers, commercial invoices, customs declarations, pickup and delivery addresses, and payment information for services rendered.
- Technical Data: When you access our online platform, we may automatically collect information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how our services are used and to improve user experience.
- Communication Data: Records of your communications with us, including emails, calls, and messages through our platform.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our transportation logistics and supply chain services, including scheduling, tracking, and delivery of goods.
- To communicate with you regarding your service requests, updates, and customer support.
- To process payments and manage billing for our services.
- To improve and personalize your experience on our online platform and with our services.
- To analyze usage trends and track the effectiveness of our services.
- To comply with legal obligations, enforce our terms and conditions, and protect the security of our services.
Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our business, such as carriers, customs brokers, freight forwarders, payment processors, and IT support. These providers are obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Consent: We may share your information with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA) or the UK, you have certain data protection rights, including:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
BK Supply Chain
50 HILL STREET GLASTONBURY 06033 CT
Phone: +1 (203) 265-2659